Creating an account with us couldn't be easier (but totally let us know if it could). You need to be 18 or over and all we need from you is: 

  • Your UK residential address
  • Government photo ID (like a passport or drivers license)
  • Mobile phone number

Simply download the app or sign up from our web app, enter your details (your name and email address), take a photo of your ID and confirm it with a photo of yourself- yes, a selfie.

Once you've filled everything out we'll send you your card, which takes up to 7 days, then you can activate your card on the app and start using it. Simple!

If you have any issues, our customer support team is available through the app to guide you through the process.

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