Fraud can be a worrying subject but if something happens and you don't recognise a payment on your card, we’ve got your back.
We've built a lot of features to stop fraud in its tracks. You'll get push notifications so you can see each transaction moments after it’s made, and if you don't recognise a transaction, you should pause your card from the web or mobile app. If you have any inkling that you've lost your card, make sure you mark your card as Lost or Stolen through the app.
If, despite these measures, fraud should occur on your account, just send us a message through the app and we'll take it from there. We will investigate the transaction and we will try to resolve it as quickly as possible!
It’s very important that you keep your PIN and the password to your account private, and that you notify us as quickly as you can after any unauthorized activity takes place.