If something isn't going just right, our support team here at Loot are always ready to give you a helping hand. 

Our customer support team are available 7 days a week;

Monday to Friday: 8am - 8pm
Saturday and Sunday: 10am-7pm

The best way to reach us is through our online chat platform. You'll have to log into Loot (on iPhone, Android or Web App) and we're only a few clicks away.

iOS and Android: head to your profile and click on Help & Feedback.

Web App: hit the lovely Support button on the left hand side. 

If you have an emergency, or you're just after a pleasant chat, you can call us at 0800 433 7648

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